X-HSPOT Frequently Asked Questions

Question: I can't see the CUS scripts in the Observations menu

Answer: make sure that:

  1. the generic AOTs are downloaded from the MPE server

    • Calibrations -> manage generic AOTs -> download files from the server

    • check ou uncheck the ones you want/don't want from the list given by HSPOT

    • -> load generic AOTs

  2. Everytime you open HSPOT from start

    • Calibrations -> manage generic AOTs -> load generic AOTs

    • check that your .spotherschel/gen_aots/ directory is not empty

Question: When I press the Load generic AOTs, nothing happens

Answer: it can be that you java version is not uptodate. You need at least version 1.5.0.08. Youc an check that on your system: java -version

Question: There is a discrepency between the CUS Estimated Time and the XHSPOT Estimated Time.

Answer: This could be a issue with the pointing parameters. If you are running a PacsCal in XHSPOT where a RA and DEC are necessary, you need to make sure that the naifid is properly set in the CUS script (ra and dec may remain 0.0d 0.0d).

* example: For jupiter: it is a moving target: naifid > 0 (5 as reported by XHSPOT)